Grandhotel Giessbach

This place is a special gem in the region! Gorgeous hotel with stunning views of the waterfall and Lake Brienz. We had an absolutely incredible stay. The food for breakfast and dinner is delicious and the staff are wonderful and accommodating. Our stay here was a highlight of our trip.

This hotel is in a really great location on lake Brienz and right next to Giessbach falls. The views are really great and the overall feel of the place is special. However, I feel like the hotel tries to get away with certain things due to the 'Grand' name & history of the place. The rooms definitely need some sort of refurbishment. There were marks/stains on the carpet which gives the impression it wasn't clean, marks on the wall paper as well as uncomfortable beds. I understand that the furniture is old and the hotel are keeping with the historic theme but they can still maintain this with a refurbishment. The bathrooms seem to have been refurbished and this was very nice. I didn't get a great vibe from the receptionist that checked us in, like we shouldn't be there as we were wearing walking gear rather than suits or smart clothes as most people were wearing in the bar/restaurant. When I asked for a adapter plug, I was asked to sign a document to be charged 'when' we don't bring it back, not 'if'. I would give the benefit of the doubt due to translation. When we asked for the car keys back to go out to eat, the lady exclaimed "you're leaving?!" As though we were expected to eat in the restaurant there. However, once again I would give the benefit of the doubt. The lady that checked us out seemed polite and friendly. Breakfast was included in the room rate which was a nice touch. There was a decent selection, however the 'hot' options (I had speck, scrambled eggs and mushrooms) were unfortunately all cold. The dining area where breakfast was served was well laid out and the restaurant itself looked quite nice. Having said all of this, I would be tempted to stay here again due to the wonderful location if the rooms were refurbished.

Amazing hotel. Unreal view of the waterfall and lake. Calm and peaceful atmosphere in 19th century vibes.

Wonderfully grand hotel in an amazing setting - the rooms have a lovely old world charm and the interior of the hotel has kept its historic feel with lovely pieces of traditional furniture despite being reopened in 1984 - this hotel could easily transport you back to an earlier and gentler time. The location is spectacular sitting next to the Giessbach Falls and overseeing Lake Brienz. The restaurant serves up a high-end quality menu with, if you are lucky, a wonderful view of the falls. The staff throughout couldn't have been more helpful - especially Mr Kohnle (apologies if spelt incorrectly) from the terrace cafe, through to dinner and breakfast. We will definitely return for a longer stay and an opportunity to use the funicular railway, swim in the natural pool and explore the lake and area.