Madrid
Hotel Hospes Puerta de Alcalá
4.5
729 reviewsThe impact of this hotel
On the road to sustainability…
This hotel just joined the Good.travel network and is at the beginning of their sustainability journey. We look forward to sharing more about this hotel’s purpose soon.
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About this hotel
Popular amenities
Check-in and check-out
Check-in from 15:00
Check-out until 12:00
Reception hours
Reception is open 24 hours
Payment methods
Visa, Mastercard, American Express, China UnionPay, Diners Club International, CashHotel instructions
Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.
Choose your room
Select dates to see prices
Please select dates to see this hotel's prices.
Great stay
729 guests rated this hotel as a great stay.
Paul Mahony
3 months ago
This is a wonderful hotel. Friendly and attentive staff. Fantastic breakfast. A very warm welcome on arrival. We had a standard room facing North on the top floor and it was amazingly quiet. Some very clever details like carpeted corridors, use of mirrors, Juliette balconies. Excellent breakfast. The location is great for visiting the main sites with the Retiro gardens across the road and also close to super restaurants. My only criticism - the cost of Sangria at 12 euros/glass - stick to draught beer here!
Janette Vella
2 months ago
We stayed 5 nights at the Puerta de Alcala hotel in Madrid. We found it to be well located, clean and beautifully decorated. The staff at the front desk, Laura, Manuel and Ruben, were helpful, polite and pleasant to deal with as well as professional. We would highly recommend this hotel.
Hatice
4 months ago
The food looked very fancy but was a disappointment after all. The meals are all very pricey and also very small. You’ll need two main courses in order to be full. The tapas were not good either, either too cooked or bad tasting. The staff is very friendly.
Louis Goutorbe
5 months ago
[SPA] We tried the spa and massage with my girlfriend, it was an amazing experience, the pool is amazing, we had the 30 minutes massage The only downside is that you can not do the massages at the same time but the other person can wait at the pool meanwhile so it’s nice. Thank you very much, we’ll come back
Where you will be
Madrid
Plaza de la Independencia 3, Madrid
Policies
Meals
Information about the type of meals included in the price is indicated in the rate details.
Children and information about extra beds
Fee for an extra bed: 60.00 EUR per night.
The number of extra beds depends on the room category. You must take a look at the information about the size of the selected room.
Special living conditions
Pet deposit is required. Cost: 30.00 EUR per room per stay.
Extra info
Mandatory gala dinner fees may apply at Spain hotels. Guests should contact the hotel directly for more information.
This is a great hotel, rated by 729 guests.
4.5
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