Hauser Hotel St. Moritz

I booked directly with the hotel, for a two night stay opting for the hotel's Garden Package. We weren't sure what to expect, however were met with friendly, welcoming staff & a selection of produce from the hotel garden! Staff were enthusiastic and passionate about their garden, home grown produce, sustainability & the environment. We had a dinner included in our package & it included home grown and fully locally sourced produce. The following morning it was arranged for us to to visit the garden, where staff were also there learning about produce being grown for the hotel, it was great to see & we were appreciative of the manager/owner taking time out to escort us there. We were pleased with our room, which was warm & comfortable with a balcony & views of the square & mountains behind. The food was excellent in the restaurant and would happily stay there again if in the area

I enjoyed my time at Hotel Hauser St Moritz, very clean hotel. I had a nice room & breakfast was good. Nice restaurant & good choices of things to eat. Friendly and helpful staff. Good location & just 13 minutes walk from the train station. I would recommend this hotel.

Having been told there was a free shuttle bus to the hotel from the train station, we were a bit disappointed that it stopped at 1800hrs and we arrived at 1900hrs. It was costly too as a 4 minute (if that) taxi ride cost us 19chf. The welcome was good and efficient, the room was fine and the breakfast good

We booked 2 single rooms at the Hauser Hotel in May23 for 1 night. Rooms: The 2 single rooms' size were good. Thanks to the hotel, we were delighted when we found out that our rooms were next to each other on the top floor, it was quiet & the sleeping quality was great. Inside the rooms, I liked the TVs, which were direction adjustable & have YouTube! As for the rest of the room, everything was basic & looked like from the 90s. The bathrooms were a bit aged (very white), but at least it's clean. The shower door wasn't wide enough, so all water would spread out on the floor regardless of how careful we were. One of the bathrooms was quite tiny - you had to shut the bathroom door in order to use the basin. It's worth mentioning that there's no minibar or kettle in the room & the room keys were not the usual electric cards. Location: It's about a good 12 to 15 mins walk from St Moritz train station, but you'd have to know where to go: I.e. If you arrived by train, head towards the front of the train for exit from the station. Walk along the pedestrian towards Parkhaus Serletta. Then walked through the car park towards the Design Gallery, headed up the escalators to the top floor & exit. Then turned left, and once you've walked pass those designers' shops, the hotel is just round the corner uphill on the right. Good location as it's surrounded by shops & Coop is just 2-3 mins walk from the hotel. Service: Have to admit that pre arrival emails replied weren't great but the lady at the reception was very welcoming, friendly, helpful & cheerful. The hotel granted our requests to allocate 2 rooms on the top floor together, in a corner by ourselves, which we felt very grateful for. Staffs throughout the hotel were very friendly too! Breakfast: Continental breakfast (cold food) buffet style. Foods refilled quickly, but with limited choices & the breakfast was actually very average or could say it's below average. Despite of bad breakfast, poor bathroom, basic room, & far from the station.... we had a good night sleep, our rooms were quiet and I could watch YouTube on TV all night. The friendly reception was a huge bonus & really grateful that they listened to our requests & gave us the 2 rooms we asked for. We also have to remember that it's only a 3 stars hotel so we have to manage our expectations.