Hotel El Palace Barcelona

I could not rate the hotel staff highly enough for their friendliness and help during our stay in Barcelona. We were greeted with smiles and little chats every time entering the hotel. Not a huge deal but really made a difference to our day to day experience. The concierge staff were so helpful with booking a taxi for us on a taxi strike day and the tapas bar they recommended was fabulous as well. The hotel room was clean. The bed was comfortable. The lobby was so beautiful and food was adequate. I wish we had more time to spend there. It was a shame that we could not try their other restaurants (especially the Michelin restaurant onsite) with a noisy toddler. Also loved the buffet breakfast, so many choices including some interesting local choices. The El Palace Hotel is not cheap but the rate is actually not too bad compared to other five star hotels in Barcelona and other places we have stayed with. We are lucky to have been able to stay with some good five star hotels in various places. But the qualify of services of this hotel is probably one of the best. This will surely become our go-to hotel in Barcelona in the future.

El Palace at Barcelona did not only blow us away with it’s grandiose ambience, but with it’s extremely friendly and quick staff. Even before our arrival at the hotel, we made it a great point that we were Americans who needed free control over our air conditioning units in the rooms we were staying (yes, even during the cold Spanish winter). We were attended by Anna Susin, and the service was second to none. All our (reasonable) wishes were complied-to/granted, and done so in a very courteous and efficient manner. Upon arrival, everything felt very warm and friendly, despite being at a luxurious hotel. The staff knew how to joke around, smile, etc. without sacrificing attention or service, which made you feel at home, speaking to normal people, rather than maybe feeling intimidated or even as if you were speaking to robots. One of the nights, they even let me reserve an hour to play their grand piano, which was an amazing and very generous exception on their behalf, as it is normally locked and not allowed to be played by anyone other than their hired pianist. The bartender, Fabio, was AMAZING. Highly recommend ending your night with his company. His passion and experience is evident in his adaptability and creativeness. The waiters were also on top of their game, for example Erickson and Sandy. Don’t overlook the opportunities to ask and learn about all the anecdotes and experiences that have taken place at this hotel. There is a lounge area right before the breakfast, filled with books and very interesting stories about the Ritz. Perfect food for thought / productive entertainment while you wait on someone from the group to come down. All in all, extremely content with our experience, and if we are ever again in Barcelona, we will surely be returning.

What a lovely hotel! The rooms are spacious, clean and comfortable. And stylish! Plus lots of closet space. The staff is incredible as well. If you’re thinking of booking here, just go ahead and do it. You won’t be disappointed.

Afternoon Tea at El Palace Review: We stayed at a different hotel, but we came here for the tea experience in the main dining/bar area of El Palace. I booked everything in advance and got the vouchers. Contacted the them via email, there were a few attempts and finally we got confirmed. When we finally arrived it seems there was confusion on the time. They had 2 different reservations, not sure how as I have everything in writing, nothing was resceduled but somehow it showed funky stuff on their side. FYI, they did ask for the physical printed vouchers, which thank god we had. Anyways. We got seated, everything was pleasant. We came right after opening (around 16:00) and it was almost empty, which we enjoyed. There was a live piano and no one rushed us out at all. Food was delicious and plenty of it. Would definitely comeback. The decor is nice as well. PS. No issues communicating in English as some other reviews mentioned concerns.