Punta Maroma
Chablé Maroma
4.5
248 reviewsThe impact of this hotel
Located at Chablé Maroma, a bastion for UN-defined global and local goals, sustainability takes center stage at this hotel. Escape to a plastic-bottle-free oasis, sparing 7,000 bottles monthly. Empowered by 1,848 solar panels, the resort supplies 60% of its energy, cutting emissions by 812 tons yearly—akin to planting 4,318 trees. The automated water recycling unit champions efficiency, treating water with eco-savvy finesse. The 180-meter beach undergoes gentle, bi-weekly cleansing. Chablé Maroma safeguards ancient rituals, where wellness marries the physical and spiritual. The SPA unfolds Mayan healing, immersing guests in transformative ceremonies. Guests can indulge in Mayan cooking classes, savoring culinary fusion that artfully blends ancient practices with modern flair across all dining realms.
About this hotel
Popular amenities
Check-in and check-out
Check-in from 15:00
Check-out until 12:00
Reception hours
Reception is open 24 hours
Payment methods
Visa, Mastercard, American ExpressHotel instructions
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Choose your room
Select dates to see prices
Please select dates to see this hotel's prices.
Great stay
248 guests rated this hotel as a great stay.
Z X
5 months ago
Hotel is in bad need of water preparation system. All tap water smells bad... Shower, washbasin. Have not seen this problems in other Riviera Maya hotels. This ruins big part of the stay at Chablé, despite excellent service. Excellent concierge team! Thanks for helping to improve the overall impression. P.S. Avoid sushi at the bar.
Gome Gomez
4 months ago
Presents itself as a luxury hotel, yet lacks in service, organization, and the food is sad. The grounds and beach are nice, and the rooms have some good features such as double showers, as well as outside shower, and plunge pool, but the units don’t offer outstanding privacy. The food menu is very limited; there’s literally only like four kinds of dishes (burger, wrap, bad pizza, and ceviche) at the restaurant and in-villa dining. Asking the staff for something simple such as letting in your transport to the airport requires speaking to five different employees over 30 minutes (this actually happened to me!), and they still can’t accomplish the basic task you are requesting. It’s a shame that they do such a poor job of managing the hotel when they have a beautiful property.
Natasha Kureshi
5 months ago
We came to Chable for our baby moon and we had such a wonderful stay. It was exactly the relaxing, calm trip we needed before our lives get turned upside down. I have dietary restrictions and after telling the staff the first meal, the staff was aware and accommodated all of my meals accordingly. I read many reviews and many of the complaints people had when the hotel first opened seem to have been addressed. We ran into one issue after our stay that took some time to get resolved. We forgot to bring a credit card with us (completely our fault!) and Chable charged our debit card $1500 for incidentals and expected hotel charges like food. Upon checkout we were told the balance (nearly $1200) that we had not used would be refunded and should post to our account in 2-3 days. This did not happen. Communication from the front desk has was almost nonexistent but Jonathan in reservations was extremely helpful to get our issue resolved. Getting our refund was frustrating but we are happy it was eventually resolved and in the end we really enjoyed our stay, it was exactly what we wanted/needed!
Andreola Werner-Velleryd
a month ago
I work as part of the Chablé Residences team, but I never get tiered of visiting the different locations - each one is unique. Maroma offers a beautiful beach and like all Chablés the cuisine is spectacular
Where you will be
Punta Maroma
Carretera Federal Cancún - Tulum, Punta Maroma
Policies
Meals
Information about the type of meals included in the price is indicated in the rate details.
Pets
Pets are allowed for an additional fee. Price of accommodation: 32.75 USD per stay.
Extra info
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
This is a great hotel, rated by 248 guests.
4.5
Connect with our community
Join the Good.travel revolution
