Berlin
Axel Hotel Berlin
3.6
1610 reviewsThe impact of this hotel
Axel Hotels stands as the premier business group globally catering to the LGBTIQ+ community. Offering a portfolio of tailor-made services and top-notch products, Axel Hotels creates an inclusive environment promoting diversity and respect. Embracing a hetero-friendly approach, the hotels provide an atmosphere of acceptance and understanding for all individuals.
About this hotel
Popular amenities
Check-in and check-out
Check-in from 15:00
Check-out until 12:00
Reception hours
Reception is open 24 hours
Payment methods
Visa, Mastercard, Diners Club International, CashHotel instructions
Gay friendly hotel.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
Upon arrival, guests must provide a bank card as a guarantee (funds are not blocked) or a deposit of EUR 100.00 in cash.
Fee for buffet breakfast: EUR 16.50 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Choose your room
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Okay stay
Although it can be improved, 1610 guests rated this hotel as an okay stay.
Micah Mann
a month ago
I really wanted to like this place. I’d been planning my stay for quite awhile. I saw some negative reviews of late and decided to continue ahead. But I should have listened to those reviews. The only real positive to the place is its location. Easy to walk to lots of restaurants (especially Gino’s) and bars. The staff was nice but nothing special or excitable. The steam room didn’t work. The sauna for only one day I was there functioned. The hot tub was working but the showers at the gym/sauna area were not. The room was OK but the black paint theme is faded over time. The smell of the room and the entire place was very stale, almost like wet cardboard. I’m shocked that considering the other Axel locations around the world, and the number of negative reviews for this spot, that something hasn’t been done to make improvements in all areas. Glad to have moved to another place after only 2 days.
miker Rrr
a week ago
I must say I was terribly scared to come here after everything I read ! But I just arrived and everything is perfect! Spa , sauna is working fine, it’s super clean and I was welcomed like a king with the attendant downstairs. I think something been done recently to upgrade everything! I will stay back
The Lion
a month ago
The Hotel was a challenge for me this week. Check-In is strictly from 3 pm. Do not even try to check-in at 2:30 pm … The red haired receptionist will not tolerate you arriving early and will make sure that you know that you are not welcome before 3 pm. Once you have managed the check-in problematic, you can try and find your room. The walls are very dark and covered with mirrors. Take care as you may take the incorrect turn and walk directly into a mirror. The sunlight from outside is dimmed by the dirt on all the windows. The general smell reminds me of an old sauna and steam bath that has had no regular cleaning. The room is small with plenty dirt and dust in most corners of the room. Take caution walking barefoot in your room, bacteria is everywhere. The a/c is loud and smelly. After travelling to the 6th floor to find the wellness area, you are confronted by dirty towels in an old changing room with rusted lockers that can not be closed and locked. The floors are dirty and mouldy in all corners! The sauna is small and has a similar bad smell. The „steamroom“ exists but has not been functional for around 3 years. The paint is peeling of the ceiling and walls. No fresh towels available! The service is generally poor and the only interest you will receive from the staff is your credit card or cash! This hotel is not recommended.
Alex Garcia
3 weeks ago
I most admit I had better expectations about this hotel, it’s not worth the money they are charging for the night. It’s dirty and the walls are greasy, this place it’s dusty, dirt under the bed, the curtains have stains all over, the floor is sticky and the bathroom well you get the picture. In my opinion don’t waste your money and your time.
Where you will be
Berlin
Lietzenburger Str 13-15, Berlin
Policies
Meals
Price of an additional breakfast: 16.50 EUR per person. Information about the type of meals included in the price is indicated in the rate details.
Extra info
Gay friendly hotel.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
Upon arrival, guests must provide a bank card as a guarantee (funds are not blocked) or a deposit of EUR 100.00 in cash.
Fee for buffet breakfast: EUR 16.50 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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