By using our website, we automatically receive certain information from you. The protection of your personal data is of great importance to us and we always handle this data with care. With this privacy statement, we therefore want to inform you about the data we collect from you, the way in which we collect your data and the purpose of the processing of this data.

Personal information

If you use one of our services or contact us, we may collect the information you provide us directly. This includes your first names and surname, address details, telephone number, e-mail address, bank details and all other information that you actively provide to us, for example in correspondence. In doing so, we can combine the information we have received from you with the information we have obtained from other sources. This allows us to improve the accuracy and completeness of the information. In addition, we may also collect information regarding your use of our website (s). We use various techniques for this, including cookies. We collect your IP address and information about your activities on our website. We collect the aforementioned personal information from you for various purposes. For example, we collect your data to:

identify you as a person and address you appropriately by your name;
be able to process and answer your questions;
to be able to execute the agreement we have with you;
to be able to communicate with you in case of questions or complaints;
create and analyze the statistics for the use of our website;
improve the user-friendliness of our website;
to be able to process and handle a possible application from you;
to comply with any legal obligations, such as collecting data that we need for our tax return.
We can share your personal data with third parties if this is necessary for the execution of the agreement and/or to comply with any legal obligation. Consider the situation that part of the agreement is performed by a third party and the provision of your personal data to that third party is necessary for the proper execution of that agreement or the situation that the provision of your personal data to a third party is necessary for the handling your question or complaint. However, your data will never be passed on to persons or bodies outside the European Union.

Special and / or sensitive personal data

We do not intend to collect data about website visitors under the age of 16, unless permission has been obtained from their parents or guardian. However, we cannot check whether a visitor is older than 16 years. For this reason, we encourage parents to be involved in their children's online activities in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us using the contact details below. We will then delete this data.

Retention period

We do not store the collected data longer than is strictly necessary for the purpose for which this data was originally collected or processed. Insofar as no legal retention period has been determined for certain purposes of data processing, we will never store this data for longer than one (1) year after the data is no longer necessary.

Cookies

We use cookie (s) to make our website work properly. A cookie is a small text file that is placed on your device during your visit to our website. Such a cookie stores information about how you use our website. We also obtain information from such a cookie that is necessary for our website to function properly. More information about the cookies we use can be found in our cookie policy.

Rights

We would like to point out your rights with regard to the personal data that we collect and process:

Right of access

You have the right to request and view the personal data that we collect and process from you. We will send this information to you if you request it.
Right to rectification and addition
You have the right to have your data corrected if this error has been passed on, has been changed in the meantime, or has been processed incorrectly. We will adjust your data if you request it.
Right to be forgotten
In a number of cases, you have the right to have your data deleted by us. This will be the case as:
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Right to restriction of processing

You have the right to restrict the processing of your data. If we are indicating that we are using incorrect information, we will not use this information until we have checked whether this information is correct. We will also limit the processing of your data if the processing is unlawful or is no longer necessary, but you have asked us to keep the data. This may be the case if you want to request this data later.
Right to data portability
You have the right to receive the personal data that we have collected from you. We will send this information to you if you request it.
Right to object to data processing.
Do you want to exercise these rights? Please contact us using the contact details below.

Functional cookies / Necessary cookies

Functional cookies are necessary for the website to function properly. These cookies are placed by default so that our website remembers certain information that you have provided. For example, functional cookies can ensure that you can stay logged in during a visit to a website or that the products are stored in a shopping basket if you want to buy something in a webshop. You will find the following functional cookies on our site:

Name, Posted by, Retention period, Purpose
Privacy_statements_session, good.travel, Term: Session
XSRF-TOKEN, good.travel, Term: Session; Protects our site against misuse of external websites.
reCAPTCHA token, Google, Term: Session; Protects our contact forms against misuse.

Analytical cookies

Analytical cookies make it possible for us to analyze the website visit. The statistics created by analytical cookies give us insight into how often our website is visited, what information visitors are looking for and which pages are visited the most or longest. This way we obtain information on which points we can improve our website and we are able to make the experience for visitors as pleasant as possible. We use the following analytical cookies:

Google Analytics

We use Google Analytics. This allows us to track how users use our website and how effective our Adwords ads are on Google search result pages. The information obtained, including the address of your computer (IP address), is transferred to and stored by Google on servers in the United States. Google uses this information to keep track of how our website is used, to provide us with reports about our website and to provide its advertisers with information about the effectiveness of their campaigns. Google can provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.

Name, Posted by, Retention period, Purpose
_gat_ Google Analytics Session Used to monitor the number of requests to the Google Analytics servers.
_ga Google Analytics 2 years Distinguishing different visitors.
_gid Google Analytics 1 day Creates its own number for each page that is visited on our website.
_hjlncludedInSample Hotjar Session Using Hotjar we can investigate the behavior of visitors to our site by means of a sample.

Tracking cookies

Tracking cookies or third-party cookies are cookies from external parties. These cookies track your behavior and are placed to identify you and/or your use on one or more websites. These cookies, therefore, affect your privacy. By using tracking cookies, companies are able to draw up a profile of your internet behavior. This allows companies, among other things, to advertise more specifically. We always need your permission to use these cookies. We do not use third-party cookies.

On our website, we display buttons on social networks, such as LinkedIn and Facebook and we show our location with Google Maps. In order for these buttons to function, these social media companies place cookies, so that they can recognize you when you are logged in to that social network. They also collect data about you in this way. For more information about the data that social media companies collect, we refer to the privacy statements of these companies. These can change regularly.

More information?

For more information about the use of cookies, you can always contact us. In addition, you also refer to the privacy policy of the developers themselves:

Google
Google Analytics
Google Maps
LinkedIn
Facebook
Hotjar

Permission

All cookies that can identify natural persons are considered personal data. An IP address is therefore also personal data. For that reason, we can only place these cookies with your permission. When you visit our website for the first time, you will see a cookie notification in which we ask for your permission. You must explicitly indicate whether you agree to the placing of the cookies in accordance with our cookie policy (opt-in). Of course, we also offer you the option to withdraw your consent (opt-out). You must first delete the placed cookies. On your next visit to our website, you can then refuse to accept the cookies. You can also choose to block the placing of cookies via (the settings of) your browser. If necessary, consult the help function of your browser. This also immediately blocks the cookies of other websites that you visit. Please note that blocking all cookies will prevent the website from functioning properly. Some functions of the website may be lost.

Contact details Good Travel

Good Travel BV
Van Diemenstraat 146
1013 CN Amsterdam
The Netherlands
[email protected]

Complaint

If you are not satisfied with the way we handle your personal data, please contact us first. If we cannot find a solution together, you can submit a complaint to the Dutch Data Protection Authority.